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19 results found

  1. When pulling an insight report for tasks based on due dates, archived tasks should not appear. This creates a false illusion that a large percentage of tasks are not being completed.

    1 vote

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  2. When I go to the task list it would be nice to see the primary client option available there as well so it can group the clients together with their Entity Name. For Example I would love to see this
    Status-Task Name-Client-Primary Client-Task Type-Assignee ect.

    3 votes

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  3. Add Client Teams and Roles data to Insights to see assignees that are not related to a task or subtask.

    2 votes

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  4. Ability to see Workflow Teams and Roles data for Completed tasks and subtasks in Insights.

    3 votes

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  5. It'd be nice to plan out my day using AI or being able to drag/drop active tasks to the calendar.

    1 vote

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  6. We would like for our client names to be mandatory so that something doesn't accidentally get missed in billing.

    1 vote

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  7. Add Payments data to Insights such as payment number, payment date, payment amount, fees, payment type, payment status.

    3 votes

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  8. Implementing a system to notify bookkeepers to be more accountable and efficient with their time on tasks. As part of company processes and procedures, if a bookkeeper assesses and estimates that they will need more time from the original budget to complete a task, they should ask for approval. This system also provides management and administration with visibility to monitor overall budgets and make better estimates for future tasks.

    1 vote

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  9. Right now clients can choose to pay a partial amount on an invoice, this is effectively giving clients the ability to create a payment plan without authorization. We need a way to disable the partial pay option for invoices in the portal.

    3 votes

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  10. On the time entries screen when we click the team member column to filter down, all deleted and inactive employee are still listed. I would like them to not display unless I toggle them on. We've been using Canopy for several years and have a larger firm, so the list of former employees in the dropdown is becoming long and cumbersome.

    1 vote

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  11. It would be extremely helpful if the upcoming Events section of a clients home screen be changed to show a LIST of the scheduled event items for that client instead of only showing events for 5 days.

    2 votes

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  12. If the permission "Team Member Saved Time" is disabled, team members will not be able to see other team member's time. However, they will see that time in detail and even drill down that data if they have access to Insights. Please have permission sets that hide other team member data cross into Insights to keep that data hidden.

    1 vote

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  13. I need a way to send an automated email once a task is completed to multiple emails at the client company. I have multiple clients with multiple people who need notifications, but at this time only the primary is able to receive these automated emails.

    7 votes

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  14. If there are documents in a sub folder, make sure arrows and/or the box indicating there are documents shows up not only on the left side, but in the main box.

    5 votes

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  15. When I notify a client upon uploading the files, the link to the file no longer works when I have reorganized the files into another folder. Please preserve the link even if the file is moved.

    5 votes

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  16. Please create a way for me to send one client notification for files located in multiple folders. I don't like to annoy my clients with excessive notifications.

    3 votes

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  17. We believe YTD Revenue should include Clients marked as "Inactive" as their revenue still should still be considered without it affecting our Contact count. Also PY Comparison of Revenue would be nice to see you. Thank you!

    9 votes

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  18. We have some clients who want their office managers to be able to send us certain reports each month. The individual does not need access to the portal and the client's personal information. If we could have the link sent once a month as a reminder for the reports that would be a huge time saver for us. The links expire in two weeks so there's no way to give them a link without expirations. A recurring secure upload link would be a game changer for us!

    8 votes

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    1 comment  ·  Enhancements  ·  Admin →
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  19. When adding an expense to the invoice, be able to also include the note that is with the expense in the description line on the invoice , therefore making it easier for the client to know what that is for AND saving time by not having to duplicate what is already there

    8 votes

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    1 comment  ·  Enhancements  ·  Admin →
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